QURE Group delivers scalable, compliant, and technically robust solutions that resolve complex disputes. We specialise in home improvement, renewable installations, and construction claims linked to section 56 or section 75 of the Consumer Credit Act.
Who we help
Finance lenders
Credit card providers
Brokers
Insurance companies
Why partner with QURE Group?
Minimise claims and remediation costs
Reduce organisational reputational risk
Avoid claims management company (CMC) involvement
Deliver fair customer outcomes
How It Works
Our dedicated claims handlers manage every stage of a dispute—preventing escalation and reducing costs. From early triage to resolution, our experts help your teams to support your customers effectively, and close cases with confidence.
Five simple steps:
Step 1
You receive a complaint
The case is referred to us and our team will work to understand the core of the dispute
Step 2
We triage and inspect
We independently assess the issue with expertise and efficiency
Step 3
We resolve
We guide the situation to resolution – with clear and fair solution-focused mediation
Step 4
We produce our report
Evidence-based case closure with shared learning and feedback to help you strengthen processes and reduce repeat issues
Step 5
We remediate
We can organise repair via our approved contractor network
Our Approved Contractor Network
Nationwide Repair & Replacement Services
Our QURE Group Approved Contractor Network delivers reliable remedial work across the UK. With technical oversight and a focus on quality, we strive to deliver protection for consumers and for your reputation too.
End-to-end claims handling and repair
Scalable from local to national coverage
Specialists in renewable installations and the home improvement sectors
Prioritises high standards of Health & Safety compliance
Discovery & Onboarding
Simple, Flexible Partnership Options
We make it easy to integrate QURE Group into your complaints or claims process.
No long-term contracts required
Custom SLAs and onboarding support
Flexible pricing models (pay-per-case or volume-based)
Let us explore how we can work together. At QURE Group we collaborate, provide clarity, and deliver fair outcomes – for your business and for your customers.