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Partners

Reduce Risk, Protect Reputation.

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Claims Resolution for Financial Services

QURE Group delivers scalable, compliant, and technically robust solutions that resolve complex disputes. We specialise in home improvement, renewable installations, and construction claims linked to section 56 or section 75 of the Consumer Credit Act.

Two professionals sit at a table reviewing a document with a green checkmark, symbolising agreement or resolution, in a softly lit office setting.

Who we help

  • Finance lenders
  • Credit card providers
  • Brokers
  • Insurance companies
Two businessmen in suits shaking hands across a table with a tablet and document, set in a minimalist office scene.

Why partner with QURE Group?

  • Minimise claims and remediation costs
  • Reduce organisational reputational risk
  • Avoid claims management company (CMC) involvement
  • Deliver fair customer outcomes

How It Works

Our dedicated claims handlers manage every stage of a dispute—preventing escalation and reducing costs. From early triage to resolution, our experts help your teams to support your customers effectively, and close cases with confidence.

Five simple steps:

Step 1
You receive a complaint

The case is referred to us and our team will work to understand the core of the dispute

Step 2
We triage and inspect

We independently assess the issue with expertise and efficiency

Step 3
We resolve

We guide the situation to resolution – with clear and fair solution-focused mediation

Step 4
We produce our report

Evidence-based case closure with shared learning and feedback to help you strengthen processes and reduce repeat issues

Step 5
We remediate

We can organise repair via our approved contractor network

Our Approved Contractor Network

Nationwide Repair & Replacement Services

Our QURE Group Approved Contractor Network delivers reliable remedial work across the UK. With technical oversight and a focus on quality, we strive to deliver protection for consumers and for your reputation too.

  • End-to-end claims handling and repair
  • Scalable from local to national coverage
  • Specialists in renewable installations and the home improvement sectors
  • Prioritises high standards of Health & Safety compliance

Discovery & Onboarding

Simple, Flexible Partnership Options

We make it easy to integrate QURE Group into your complaints or claims process.

  • No long-term contracts required
  • Custom SLAs and onboarding support
  • Flexible pricing models (pay-per-case or volume-based)

Want to know more?

Contact our dedicated Partnership Team

Sam Girven

Marketing & Partnerships Manager

Call: 0800 211 8000

Ready to Partner with QURE Group?

Let us explore how we can work together. At QURE Group we collaborate, provide clarity, and deliver fair outcomes – for your business and for your customers.

Make an Enquiry