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About us

A vibrant green tree standing tall against a teal geometric background, symbolising growth and stability. On the left, the QURE logo with the tagline ‘Problem Solved,’ and on the right, bold text reading ‘About us.’

About Qure

Who are we?

Qure Group is a multi-award-winning company with decades of expertise in supporting consumers and businesses when things go wrong with home improvement, renewable energy, or construction projects.

Why choose us?

We have developed market leading solutions, delivered by real people, who care passionately about consumer protection and supporting the organisations we serve.

Our service

Our expertise in claim management, dispute handling and money dispute resolution is extraordinary. Add to that our guaranteed onsite remedial work delivered via our Qure Approved Contractor network and our clients benefit from a truly exceptional service.

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Two professionals embracing in a warm handshake, symbolising fairness and collaboration, with text reading ‘Fair and amicable solutions for businesses, consumers and society’ on a teal background.

Our Values

  1. Be respectful
  2. Be polite and considerate
  3. Act with humility and honesty
  4. Demonstrate enthusiasm and positivity
  5. Develop colleagues
  6. Foster a shared culture / values with external parties

Our foundations

At Qure Group we believe that our values are the foundation of our success. We strive to embody these values in everything we do, from our interactions with customers and colleagues, to our partnerships with suppliers, and our commitment to the wider stakeholder community.

Our commitment

We are committed to maintaining a culture of respect, professionalism, growth and integrity. These values are the foundation of our business and the key to our continued success.

Our mission

We strive, in everything we do, to ‘deliver the best possible outcomes for everyone’.

A professional man in business attire speaking into a megaphone, symbolising communication and testimonials, with text reading ‘What do our customers say?’ and large quotation marks on a teal background.

Testimonials

Money Assist

“We have been working with Qure for a while now and in that time, they have shown their professional, personal, and knowledgeable service to be truly market leading. We have cleared many aged contracts to a completion that otherwise were stuck with compromise never seemingly achievable. Long may this success continue.“

Clearview Home Improvements

Claim Assist

“We have been working with Qure for a while now and in that time, they have shown their professional, personal, and knowledgeable service to be truly market leading. We have cleared many aged contracts to a completion that otherwise were stuck with compromise never seemingly achievable. Long may this success continue.“

‍Vice President Customer Support, Major International Bank

Dispute Assist

“We are pleased with the Dispute Resolution service QURE provide, for the following reasons. Fast turnaround time, communication, professionalism, independence.“

‍Director of Membership, Major UK trade association.