Get in touch today to discover how Qure can help resolve your issues quickly and professionally, ensuring fair and reasonable outcomes.
Claim Assist designs and delivers unique claims solutions for lenders, credit card providers, brokers and insurance companies. We assist when issues have escalated into claims under Section 56 or Section 75 of the Consumer Credit Act.
Dispute Assist is a professional mediation service approved by The Chartered Trading Standards Institution (CTSI).
We deal with disputes between homeowners and installers when things go wrong, avoiding the need for expensive legal costs.
Expert Assist provides legally binding decisions on cases when parties fail to agree after mediation routes have been exhausted. The expert determiners hold a qualification in Expert Determination from either the Academy of Experts or the Royal Institute of Chartered Surveyors.
Inspect Assist offers four levels of inspection across all UK post codes: Digital, Standard, Specialist and Expert. Our team of specialists can advise on the type of inspection required dependent on the complexities of each individual case.
Money Assist is the UK’s only service that uses professional mediation techniques to resolve situations where money is owed by consumers to home improvement installers. We review each case before contacting the parties involved to begin mediation.
Our approved contractor network provides access to nationwide reputable trades across home improvement, renewable energy and construction services. This protects businesses and consumers from rogue traders.
Cyber Essentials Certification demonstrates that an organisation is protecting itself by implementing the most important cyber security controls. A team of experts review the scheme at regular intervals to ensure it stays effective in the ever-evolving threat landscape.
All CTSI ADR approved bodies must meet a strict set of criteria covering expertise,independence, impartiality and conflict of interest. ADR organisations must also act impartially and operate with transparency, effectiveness, fairness and legality with ongoing audits completed by the CTSI.
ISO 9001 helps businesses improve services and product quality, reduce waste, lower costs and demonstrates a commitment to quality management and compliance. At the heart of ISO 9001 certification is an effective Quality Management System (QMS) that helps organisations implement consistent, effective processes every time.
Conformity with ISO 27001 means that an organisation or business has put in place a system to manage risks related to the security of data owned or handled by the company, and that this system respects all the best practices and principles enshrined in this International Standard.
