Expert resolution services for homeowners and businesses.
Qure Group is a multi-award-winning company with decades of expertise in supporting consumers and businesses when things go wrong with home improvement, renewable energy, or construction projects.
Get in touch
Get in touch today to discover how Qure can help resolve your issues quickly and professionally, ensuring fair and reasonable outcomes.
Our Services
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Read moreClaim Assist
Claim Assist designs and delivers unique claims solutions for lenders, credit card providers, brokers and insurance companies. We assist when issues have escalated into claims under Section 56 or Section 75 of the Consumer Credit Act.
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Read moreDispute Assist
Dispute Assist is a professional mediation service approved by The Chartered Trading Standards Institution (CTSI).
We deal with disputes between homeowners and installers when things go wrong, avoiding the need for expensive legal costs.
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Read moreExpert Assist
Expert Assist provides legally binding decisions on cases when parties fail to agree after mediation routes have been exhausted. The expert determiners hold a qualification in Expert Determination from either the Academy of Experts or the Royal Institute of Chartered Surveyors.
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Read moreInspect Assist
Inspect Assist offers four levels of inspection across all UK post codes: Digital, Standard, Specialist and Expert. Our team of specialists can advise on the type of inspection required dependent on the complexities of each individual case.
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Read moreMoney Assist
Money Assist is the UK’s only service that uses professional mediation techniques to resolve situations where money is owed by consumers to home improvement installers. We review each case before contacting the parties involved to begin mediation.
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Read moreRepair Assist
Our approved contractor network provides access to nationwide reputable trades across home improvement, renewable energy and construction services. This protects businesses and consumers from rogue traders.
Our accreditations
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Cyber Essentials
Cyber Essentials Certification demonstrates that an organisation is protecting itself by implementing the most important cyber security controls. A team of experts review the scheme at regular intervals to ensure it stays effective in the ever-evolving threat landscape.
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Chartered Trading Standard Institute
All CTSI ADR approved bodies must meet a strict set of criteria covering expertise,independence, impartiality and conflict of interest. ADR organisations must also act impartially and operate with transparency, effectiveness, fairness and legality with ongoing audits completed by the CTSI.
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IS0 9001
ISO 9001 helps businesses improve services and product quality, reduce waste, lower costs and demonstrates a commitment to quality management and compliance. At the heart of ISO 9001 certification is an effective Quality Management System (QMS) that helps organisations implement consistent, effective processes every time.