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Purpose
The purpose of this policy is to protect the integrity of QURE Group Ltd decision-making process, to enable our stakeholders to have confidence in our integrity, and to protect the integrity and reputation of staff.
All Dispute Resolution Staff will strive to avoid any conflict of interest between the interests of the Organisation on the one hand, and personal, professional, and business interests on the other. This includes avoiding actual conflicts of interest as well as the perception of conflicts of interest.
Scope
Examples of conflicts of interest include:
Introduction
A conflict of interest exists when the duties owed by an individual to the firm conflict with, or may possibly conflict with a personal, financial or other interest or duty that the individual holds and/or with the interests of someone who has a close personal connection to the individual (including, but not limited to, any children, in-laws, siblings, partner or spouse).
The existence of a conflict of interest does not therefore depend on whether the individual is influenced in their duties or decisions. It arises whenever an interest could reasonably be perceived as affecting, or having the capacity to affect, an individual’s ability to make impartial decisions.
Examples of a conflict of interest (but not limited to) include:
Disclosures
We review and consider our business practices to identify any possible conflicts of interest which might exist.
Colleagues undergo training to know what a conflict is, our processes surrounding this, such as disclosing relationships and potential conflicts.
Conflicts of interest will occur at some time. In some situations, simply disclosing and recording the interest may be the only necessary action. When a conflict arises, we will deal with the situation appropriately and look to manage and potentially mitigate any risks. A log of all conflicts of interest will be retained, including the actions taken to control or mitigate these.
Examples of actions that can be taken to mitigate the conflict include (but are not limited to)
Alternative Dispute Resolution (ADR) Official Conflicts
The purpose of this policy is to protect the integrity of the decision-making process, to enable our stakeholders to have confidence in our integrity, and to protect the integrity and reputation of staff.
All ADR Officials employed by QURE Group are required to recognise and disclose in writing any matter of which they are aware or become aware at any time, that could be regarded as being or creating a conflict of interest (whether actual, perceived, or potential) in relation to a particular dispute or any of the parties involved in the process. Upon disclosure, the ADR Official must not act or continue to act in relation to that dispute.
There is no definitive list of situations where an ADR Official must identify and disclose a conflict of interest. However, some common examples of this include the following:
Where an ADR Official has a conflict of interest, they will cease their involvement in the dispute, and QURE Group will appoint an alternative ADR Official to resolve the dispute. If no alternative ADR Official is available, QURE Group will contact both parties to the dispute and advise them of the situation and discuss that an alternative ADR business must be sought to handle the dispute.
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