Reduces reputational risk for organisations with networks.
Adds value to membership/network propositions.
Reduces the need for organisations with networks to deal with complaints.
Assists good customer outcomes.
Saves organisations with networks the costs of dealing with disputes.
Support customers through the process.
An alternative to the parties needing to use the court system, and avoiding costly legal fee’s and litigation.
Provides an opportunity to talk to experts in their field.
Offers a chance for homeowners to fully explain their issues.
Achieves a resolution to what can quickly become a worrying situation.
Delivers faster resolution times.
Improves cashflow by reducing aged debt.
Delivers a recovery process via non adversarial methods.
Increases the chance of successful recovery.
Avoids costly legal fees and litigation.
Avoids the parties needing to use the court system.
Helps maintain reputational integrity.
