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Claim Assist.

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What is Claim Assist?

Claim Assist designs and delivers unique claims solutions for lenders, credit card providers, brokers and insurance companies.

Specialising in home improvements, renewable installations and construction projects, we assist finance lenders and brokers when issues have escalated into claims linked to insurance backed guarantees, section 56 or section 75 of the Consumer Credit Act.

Why Claim Assist?

We robustly manage claims spend and quality for our clients, including case management, inspections on site and repair or replacement situations if work is needed.

Our Claims Consultancy Service has over 40 years experience dealing with technical, complex and major loss claims. We specialise in remediation projects linked to large scale ceased to trade situations and legacy business problems linked to the financial sector.

How Does Claim Assist Work?

Our technical claims handling teams use a variety of tools to assist in resolving claims, from state of the art technology, to market leading independent inspection solutions and repair and replacement services via the Qure Approved Contractor Network.

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The benefits

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Partners

  • Provides a speedy and consistent resolution service for claims.
  • Minimises claims and remediation costs.
  • Delivers an integrated solution by connecting claims validation, inspections and remedial services.
  • Provides access to the Qure Approved Contractor Network.
  • Reduces organisational reputational risk.
  • Assists good customer outcomes.
  • Supports Health and Safety compliance in repair and replacement situations.
  • Identifies fraudulent situations.
  • Reduces problems linked to CMC activity.
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Homeowners

  • Experienced Claims Handlers work independently with each homeowner.
  • All works carried out by Qure Approved Contractors.
  • Delivers appropriate outcomes for consumers.
  • Eases the burden on homeowners when things go wrong.
  • Through use of our approved contractor network, we protect consumers against rogue traders.
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Installers

  • Provides quality remedial / installation work to Approved Contractors.
  • Opportunity to contribute to high-standard repairs and installations, backed by an established claims service.
  • Receive a clear scope of remedial works.
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