Our group.
Our group.

Our history

2006

Parent company incorporated, providing resolution services to a range of consumer protection schemes.
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2019

QASSS starts to form in the backgrounds, piloting our resolution services with financial services clients.
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2020

QASSS builds momentum, winning awards and clients. New outsourced complaint handling service is launched.
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2021

QASSS separates from parent company to focus on serving clients across home improvement and renewable energy sectors.
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2023

QASSS works with a major international bank to remediate legacy customers across multiple home improvement products.
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2023

QASSS rebrands as Qure Group, reflecting the remarkable growth and transformation over the previous 2 years.
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2024

Due to continued expansion of our services, a major restructure of the company took place to support our growth and opportunities.
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2024

Qure begins to diversify into other sectors and industries, increasing our market share across the Section 75 space and Dispute Resolution.
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Fair and amicable solutions for businesses, consumers and society.
Fair and amicable solutions for businesses, consumers and society.

Our social values

Supporting Society

Our connection with society plays a vital role in defining our identity and our professional endeavours. Whether assisting homeowners in challenging circumstances or resolving disputes among parties, thereby injecting millions of pounds back into the local economy, we perceive our role as one of silent support in the backdrop of society.

Supporting Businesses

As a result of the work we do, we have helped to free up circa £53.4 million which was trapped in claims, disputes, or complaints, meaning more businesses receiving the money they need to pay wages or suppliers.

Supporting Consumers

We have enabled over 5,000 consumers to move on with their lives, finding successful outcomes to their problems, reducing the stress they had been under and giving them confidence to purchase again in the home improvement or renewable energy sectors.

Risk Mitigation

Our work with the financial services has led to lenders becoming more willing to support consumers in sectors they used to find too risky. This means more consumers can afford products or services across more sectors, meaning more spending and ultimately more jobs or better job retention.

Employment Opportunities

As a result of increasing interest in our services, we now employ people from across the UK, as well as providing work to a diverse supply chain of over 100 companies.

Professional Development

As a business, we recognise that our people are our greatest asset, which is why we are passionate about their continuous professional development. We are committed to providing the very best training opportunities to ensure we deliver consistently for our clients time after time.

Healthy employers

You can’t buy success, but you can outsource to successful people.
You can’t buy success, but you can outsource to successful people.
Great minds work alike.
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