Our comprehensive, ‘one-stop’ national solution covers all verticals in the home improvement market. From start to finish, we handle every aspect of the claims process.
Our proactive case management ensures rapid resolution, timely repairs, and a streamlined claims lifecycle. We prioritise efficiency to deliver results quickly and effectively.
Through proactive case management, we reduce costs associated with claims. By resolving issues promptly, conducting on-time repairs, and minimising the claims lifecycle, we help save you money.
With our proactive case management, we provide full protection for your claims. Our team works diligently to ensure prompt resolutions, on-time repairs, and a streamlined process that protects your interests.
We prioritise appropriate outcomes for customers. All repairs are carried out by elite contractors with a 2-year guarantee. With us, you can expect high-quality results and satisfied customers.
We have extensive experience in managing major loss, complex claims, and fraud, particularly sections 56 and 75 of the Consumer Credit Act.
Our skilled team customises each claim process, providing a tailored approach that meets your unique needs and expectations.
Our experts handle all aspects seamlessly, ensuring hassle-free resolutions and safeguarding your interests.
At Qure Group, we have extensive experience in managing various claim types, thanks to our partnerships with finance lenders, insurers, and retailers. We are well-equipped to handle the following claim types:
Section 75 and Section 75a claims.
Section 56 claims.
Home insurance claims, with a particular focus on renewable energy.
Product warranty claims.
Workmanship warranty claims.
Insurance Backed Guarantee (IBG) claims.
Compensation claims.
Legal claims, including Tomlin Orders.
Experience the Claim Assist advantage and revolutionise your claims management process. Contact us today to learn how our comprehensive national solution can benefit your organisation and enhance your customer experience.
With our inclusive fee, you can enjoy these essential services without any hidden costs or surprises. We are committed to providing a transparent and efficient claims management experience for our clients. Our straightforward fixed claims management fee covers a range of valuable services, including:
Remote, digital triage of the claim at an early stage to explore swift resolutions.
Claim validation, including the coordination of any necessary onsite inspections.
Coordination of expert witness reporting, if required.
Utilisation of fully secure, patented video and imagery evidence capture.
Implementation of AI imagery tools to identify and prevent duplicate claims.
Loss adjustment to ensure accurate presentation of costs.
Comprehensive management of works coordination.
A 2-year works guarantee to provide peace of mind.
Monthly data analytics to gain valuable insights into claims trends and performance.
We successfully use this process for a number of organisations including:
Point of Sale finance lenders
Credit cards
Home and specialist Insurers
IBG providers
National retailers
SME retailers
Manufacturers and distributors
Qure protects consumers and mitigates risks across the home improvement, renewables and building repair sector. We are CTSI approved and provide industry-leading expertise and continually work to improve services and standards across the sector.
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