Our capabilities.
Our capabilities.

End-to-end services

Our services support the end-to-end management of issues when things go wrong with a construction or renewable energy project. You may be surprised to see how much just goes into managing things when they go wrong, not just for organisations but also for your customers.

Dispute resolution

Dispute resolution

Reliable resolution experts. Swift, impartial dispute solutions for businesses and consumers. Nationwide coverage, ensuring fairness and saving time. Join us for hassle-free conflict resolution.

Complaint resolution

Complaint resolution

Tailored end-to-end complaint management, relieving your business from internal burdens. Over 10 years of sector expertise, fast resolutions, brand protection, and cost savings. Elevate your complaint handling with us.

Claims assistance

Claims assistance

Streamlined end-to-end claims solution for home improvement sectors. Swift triage, elite contractors, transparent fees. Elevate efficiency, partner with us for exceptional customer satisfaction.

Debt recovery

Debt recovery

Simplified recovery process through expert mediation. Preserve reputation, save time and costs. Focus on growth. Effective debt resolution that fosters communication, safeguards reputation, and ensures financial stability.

Expert determination

Expert determination

Swift and authoritative solutions by industry experts. Our panel of independent professionals offers legally binding decisions tailored to your industry, ensuring cost-effective resolutions in just 26 days.

Repair and maintenance

Repair and maintenance

Our expansive UK contractor network connects you to trusted professionals for exceptional home improvement and renewable energy services. Fast, accredited, and nationwide coverage with guaranteed results.

Quality assurance

Quality assurance

Innovative video inspections ensure impeccable workmanship. Remote assessments save time, while on-site inspections provide comprehensive evaluation. Swift issue resolution maintains work quality, giving PLC retailers peace of mind.

Remote assistance

Remote assistance

Instant, location-independent support revolutionising remote assistance. Augmented reality enables quick, informed solutions. On-site integration enhances efficiency. Stay at the forefront of technology with us for superior problem-solving.