Trade association
Services:
Client Description:
One of the most well-known and longest serving trade associations in the UK construction sector employed Qure Group, to outsource its Dispute Resolution function for its members.
The problem:
Due to the size of the organisation and through a challenging post COVID period, the association had received record numbers of consumer disputes in relation to its members.
The solution:
Qure Group were hired due to our ability to offer an outsourced ADR function for the association, removing the pressure on their internal operations teams.
Why Qure Group:
Their decision to use Qure Group was based on our dispute resolution speeds, and our specialism and focus on their sector, meaning their members had access to a credible service.
Results:
As a result of the partnership, the association's dispute resolution times reduced dramatically and the overall awareness of the service grew within the association, making it a real association membership benefit.
