# QURE Group > CTSI-approved alternative dispute resolution (ADR) for the home improvement, construction, and renewable energy sectors in the UK. QURE Group is a specialist dispute resolution company based in Chorley, Lancashire, founded in 2020. As a CTSI-approved ADR body, QURE provides independent, impartial resolution services — disputes, claims, remedials, inspections — for homeowners and contractors in the home improvement, construction, and renewable energy industries. Backed by Jarion Limited. ## Key Facts - Location: Office 19, Strawberry Fields Digital Hub, Euxton Lane, Chorley, PR7 1PS - Founded: 2020 - Freephone: 0800 211 8000 - Email: enquiries@quregroup.co.uk - Sector: Dispute resolution and mediation - Accreditation: CTSI-approved ADR body - Backed by: Jarion Limited ## What We Do QURE Group resolves disputes between homeowners and home improvement or renewable energy installation companies. We work with trade associations, insurance companies, and industry bodies to provide independent dispute resolution and preventative strategies. Our approach combines industry expertise — including surveyors and technical specialists — with practical services like inspections, claims handling, and remediation support. ## Who We Help - **Homeowners** in disputes over home improvement or renewable energy installations - **Home installers and contractors** managing customer complaints - **Trade associations** needing independent dispute resolution for members - **Insurance companies** requiring impartial assessment of claims - **Industry bodies** seeking preventative strategies and compliance support ## Core Pages - [Homepage](https://quregroup.co.uk/): Overview of QURE Group's dispute resolution services - [For Home Installers](https://quregroup.co.uk/services/home-installers/): How QURE helps contractors manage disputes professionally - [For Homeowners](https://quregroup.co.uk/services/homeowners/): How homeowners can resolve disputes with installers - [For Partners](https://quregroup.co.uk/services/partners/): Trade association and industry body partnerships - [Contact Us](https://quregroup.co.uk/contact-us/): Talk to an expert — freephone 0800 211 8000 - [FAQs](https://quregroup.co.uk/faqs/): Common questions about dispute resolution ## Blog - [Consumer Rights Building Work: What to Do When Home Improvements Go Wrong](https://quregroup.co.uk/blog/consumer-rights-building-work/): What homeowners need to know about their rights - [What Is Dispute Resolution - A Simple Guide for Homeowners](https://quregroup.co.uk/blog/what-is-dispute-resolution-a-simple-guide-for-homeowners/): Plain-language guide to dispute resolution - [How to Handle Customer Complaints as a Tradesman: Why Installer Complaints Spike in January](https://quregroup.co.uk/blog/how-to-handle-customer-complaints-as-a-tradesman/): Best practice for contractors managing complaints - [Why Communication Breakdowns Cause Most Installer Disputes](https://quregroup.co.uk/blog/why-communication-breakdowns-cause-most-installer-disputes/): How poor communication leads to disputes and how to prevent it ## Reviews - [Trustpilot](https://www.trustpilot.com/review/quregroup.co.uk) - [Google Reviews](https://maps.app.goo.gl/HK2FiDRA1gh3e17W9) ## Social - [LinkedIn](https://www.linkedin.com/company/quregroup-ltd/) ## Contact QURE Group Office 19, Strawberry Fields Digital Hub, Euxton Lane, Chorley, PR7 1PS Freephone: 0800 211 8000 Email: enquiries@quregroup.co.uk Web: https://quregroup.co.uk